Fireflies

Fireflies is an AI meeting assistant that joins your calls, records them, and turns the audio into transcripts, summaries, and searchable notes. The company markets it as an AI teammate for meetings, email, chat, and CRM, though the product's core is meeting transcription and analysis. Its homepage displays a 4.8/5 rating on G2 and claims the tool is used across more than a million companies.

On transcription, the site claims 95% accuracy and support for more than 100 languages, with automatic language detection that switches from meeting to meeting. Speaker recognition identifies who said what, both in live meetings and in uploaded audio files. After each call, Fireflies generates summary notes whose bullet points can be expanded for extra context, and it pulls tasks, contacts, and meeting knowledge into one place so teams can search past conversations.

Beyond notetaking, Fireflies offers more than 200 "AI Skills" that extract key details from meetings, draft follow-up emails, and score job candidates. Integrations push the results into tools teams already use: notes and call logs auto-fill CRMs like Salesforce and HubSpot, tasks are created in Asana and Trello after meetings, transcripts go to applicant tracking systems like Greenhouse, Lever, and BambooHR, and alerts post to Slack channels. On security, the company lists SOC 2 Type II, GDPR, and HIPAA compliance, a zero-data-retention policy that keeps customer data out of AI training, private storage options, and terms stating customers own their data.

Smaller features round out the product: you can clip soundbites from calls into shareable audio snippets, download the summary, transcript, or meeting audio and video, organize meetings into channels and user groups, and leave time-stamped comments and bookmarks on transcripts.

Best for

• Sales teams that want call notes and logs auto-filled into Salesforce or HubSpot
• Recruiters who need interview transcripts sent to Greenhouse, Lever, or BambooHR
• Distributed teams that organize meetings into channels and user groups
• Healthcare and education organizations that need HIPAA-compliant recording
• Managers who want a searchable archive and analytics on team conversations
• Multilingual teams that need transcription with automatic language switching

Frequently asked questions

How does Fireflies capture meetings?

It joins your calls to record and transcribe them, and it can also process uploaded audio files. Speaker recognition works on both live meetings and audio files.

How accurate is the transcription?

The company claims 95% accuracy and describes itself as an industry leader on this metric. Transcription supports 100+ languages with automatic language detection between meetings.

Which integrations are available?

The site lists Salesforce and HubSpot for CRM auto-fill, Asana and Trello for task creation, Greenhouse, Lever, and BambooHR for applicant tracking, and Slack for notes and alerts, among others.

Is Fireflies compliant with security standards?

The site states SOC 2 Type II, GDPR, and HIPAA compliance, plus a zero-data-retention policy meaning your data is not used for AI training. Customers retain ownership of their data per the terms of service.

How much does Fireflies cost?

The homepage doesn't list pricing. Check fireflies.ai for current plans and whether a free tier is available.

Can I share parts of a meeting?

Yes. Soundbites let you clip important moments into shareable audio snippets, and you can download the summary, transcript, or meeting audio and video.

Alternatives

• Sessions — if you want a platform to host virtual meetings and events with built-in engagement tools, rather than a notetaker that joins calls held elsewhere.
• Notion — if you'd rather keep meeting notes inside a broader workspace for docs, wikis, and projects.
• Triplo AI — if you want a general AI assistant that works across applications instead of one focused on meetings.