VirtualReception.AI

VirtualReception.AI is a web-based AI receptionist that answers inbound phone calls for businesses. It picks up around the clock, takes messages, books appointments, sends SMS and email notifications, records and transcribes conversations, filters spam calls, and can transfer a caller to a person when needed. The company positions it for small and medium-sized businesses that need phone coverage without staffing a full-time receptionist.

The service is sold on three plans, all billed yearly. The entry Answering Service plan costs $41 per month ($490 per year) and includes up to 250 minutes, one receptionist, SMS and email notifications, call recordings and transcripts, and spam call detection. The Business plan at $149 per month ($1,490 per year) raises the limit to 1,000 minutes and adds appointment booking, Google Calendar integration, text links sent to callers, and call transfers. The Growth plan at $299 per month ($2,990 per year) covers up to 2,000 minutes and adds outbound calling plus training files, which let you teach the receptionist about your business.

Beyond the plan features, the site lists 24/7 appointment booking, customizable workflows, automated reminders, multilingual support, and a dashboard for managing the service. Integrations center on calendars: Google Calendar is named on the pricing page, with broader booking and calendar integrations mentioned on the launch page. The product runs in the browser; the reviewed site materials show no dedicated iOS, Android, or browser-extension apps, and no offline mode.

Best for

• Small businesses that miss calls during busy hours or after closing
• Clinics, salons, and service companies that schedule appointments over the phone
• Solo operators and small teams without staff to answer calls all day
• Businesses that want a written record of every call through transcripts and recordings
• Teams tired of spam calls reaching their phone lines

Frequently asked questions

How much does VirtualReception.AI cost?

Three plans, billed yearly: Answering Service at $41/month ($490/year), Business at $149/month ($1,490/year), and Growth at $299/month ($2,990/year). The site doesn't show month-to-month pricing.

Does it book appointments?

Yes, but only on the Business plan and above. Those tiers include appointment booking with Google Calendar integration.

Can it make outbound calls?

Outbound calling is listed on the Growth plan only. The lower tiers handle inbound calls.

Is there a mobile app?

The site presents VirtualReception.AI as a web-based service. No iOS, Android, or browser extension apps appear in the materials reviewed.

What happens to each call?

Calls are recorded and transcribed, and the receptionist can send SMS or email notifications with the details. Spam calls are detected and filtered.

Which languages does it support?

The site mentions multilingual support, but it doesn't list the specific languages in the materials reviewed.

Alternatives

• Greetmate — an AI voice receptionist built for healthcare patient calls, if you work in that field.
• Kommunicate — pairs AI chatbots with live chat, if your customer service is chat-first rather than phone-based.
• Kotae — a website chatbot trained on your content with voice chat, if you want on-site assistance instead of phone answering.