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Alohaa

Cloud telephony and omnichannel messaging for Indian SMEs

Screenshot of Alohaa website
alohaa.ai, homepage
Cloud telephony platform with virtual numbers, IVR, call tracking, WhatsApp, and SMS, built for small businesses and startups in India.From the listing

About Alohaa

Cloud telephony platform with virtual numbers, IVR, call tracking, WhatsApp, and SMS, built for small businesses and startups in India.

Alohaa is a cloud telephony and omnichannel communications platform aimed at small and medium businesses and startups, particularly in India. It replaces the need for on-premise phone hardware with virtual mobile numbers and a browser-based calling setup, so a small team can start taking business calls without new equipment.

The platform covers most of the pieces a small call operation needs. Virtual numbers come with IVR menus and intelligent call routing, so callers reach the right person. Every call can be recorded and logged, with automatic transcripts and call summaries available for review. On the outbound side, Alohaa handles voice broadcasting — including AI-driven broadcasts — along with bulk SMS and WhatsApp Business API messaging, letting businesses run campaigns across voice, WhatsApp, and SMS from one place.

Alohaa is designed around integrations with existing workflows: it connects to CRM, helpdesk, and marketing automation tools so call activity and customer data stay in sync with the systems a team already uses. Management and calling happen in the browser; no desktop, iOS, or Android app is visible on the site.

Pricing is positioned for budget-conscious teams. The site offers a free 14-day trial, and third-party pricing pages list two plans: Basic at ₹300 per user per year and Basic (Unlimited) at ₹900 per user per year. That annual, per-user pricing makes the cost of adding a new agent easy to calculate.

Best for

  • Small businesses and startups in India that want a virtual business phone number without hardware
  • Teams setting up a lightweight cloud call center with IVR menus and call routing
  • Businesses that need call recording, transcripts, and summaries for quality or compliance review
  • Companies running outbound voice broadcasts or bulk SMS campaigns to customer lists
  • Teams that want WhatsApp Business API messaging alongside voice and SMS in one platform
  • Operations that want call activity flowing into their existing CRM or helpdesk

Frequently asked questions

How much does Alohaa cost?

Third-party pricing pages reflecting the site list Basic at ₹300 per user per year and Basic (Unlimited) at ₹900 per user per year. A free 14-day trial is available.

Is there a free trial?

Yes. The site offers a free 14-day trial so you can test the platform before committing to a yearly plan.

Is there a mobile app?

The site describes a web or browser-based experience for calling and management. No iOS, Android, or browser-extension app is visible in the surfaced site content.

What channels does Alohaa support?

Voice calls, WhatsApp (via the WhatsApp Business API), and SMS. Voice broadcasting and bulk SMS are also included for outbound campaigns.

Can Alohaa connect to tools I already use?

The site emphasizes integrations with CRM, helpdesk, and marketing automation tools, so call data can sync with your existing workflow.

Is Alohaa open source?

No. There is no visible evidence on the site of open-source licensing or an offline mode.

Alternatives

  • Greetmate — an AI voice receptionist focused specifically on handling healthcare patient calls
  • Kommunicate — a generative AI platform for chatbots and live chat if you want to automate text-based customer service rather than phone calls
  • Fullcourt — a customer experience platform built for ecommerce CX teams
  • Hive Support — a self-hosted help desk, knowledge base, and live chat option for WordPress sites
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