Gong

Gong is a revenue AI platform that records and transcribes customer conversations — sales calls, emails, and meetings — and then applies AI to turn that raw activity into insight. Sales and revenue teams use it to manage pipelines, forecast deals, coach reps, and spot at-risk opportunities before they slip. Beyond conversation analysis, the company positions Gong as a broader platform with AI agents and native revenue applications built for sales organizations.

The workflow starts with automatic data capture. Gong pulls in calls from meeting tools like Zoom, Microsoft Teams, Google Meet, and Webex, along with emails from Microsoft 365 and Google Workspace, and connects to CRMs including Salesforce, HubSpot, and Microsoft Dynamics. On top of that captured data, it offers call scoring, deal risk detection, pipeline health analysis, and coaching workflows, plus integrations with sales engagement tools like Outreach and Salesloft, collaboration apps like Slack, and automation platforms like Zapier and Workato. The company's Gong Collective program lists more than 400 integrations.

Gong's site frames the product for enterprise revenue organizations — sales, enablement, pipeline, forecasting, and customer-facing teams — and emphasizes enterprise-grade security and governance. The platform runs in the browser, with an iOS app for iPhone and iPad that adds offline access, mobile call review, call sharing, push notifications, and a mobile meeting recorder. Pricing is not published as a fixed number: licenses are priced per user, there is a platform fee based on the number of users supported, and the pricing page notes that integrations with an existing tech stack are free.

Best for

• Sales managers who want call scoring and coaching grounded in real customer conversations
• Forecast owners and pipeline leaders tracking deal risk across opportunities
• Revenue operations teams connecting CRM data with conversation insights
• Enablement teams building coaching programs from recorded calls and meetings
• Enterprise revenue organizations that need security, governance, and a wide integration ecosystem

Frequently asked questions

How much does Gong cost?

Gong does not publish fixed prices. Pricing is consultative and tailored to each organization: licenses are priced per user, and there is a platform fee based on the number of users supported, according to the pricing page.

Does Gong have a mobile app?

Yes, an iOS app for iPhone and iPad. It supports offline access, mobile call review, call sharing, push notifications, and a mobile meeting recorder. An Android app was not visible in the site content reviewed, so it cannot be confirmed.

What does Gong integrate with?

The site lists Salesforce, HubSpot, Microsoft Dynamics, Microsoft 365, Google Workspace, Zoom, Microsoft Teams, Google Meet, Webex, Slack, Outreach, Salesloft, Zapier, Zendesk, and Workato, among others. The Gong Collective program highlights 400+ integrations.

Who is Gong built for?

Revenue teams — particularly sales, enablement, pipeline, and forecasting teams — with the site repeatedly framing the product for enterprise revenue organizations.

Is there a free plan or trial?

The reviewed site pages don't mention a free plan or trial. Pricing is described as consultative, so you would need to contact Gong for details.

Alternatives

• Novacy — if you want behavioral analytics focused on forecasting precision rather than full call recording and a revenue platform.
• Plutofy — if your main need is structured skill feedback for sales professionals rather than a full revenue intelligence suite.
• INSIGHT AI — if you want analytics-driven revenue insights without conversation recording.
• Twain — if you need help writing outreach messages rather than analyzing calls and meetings.