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Reviews / Growth & Marketing

Help Desk

How rankings work
1

8.9

Front

Shared inbox for collaborative teams

DEAL

28 ratings in this category (of 29 total)
2

8.7

Intercom

All of your customer communication in one place.

61 ratings in this category (of 117 total)
3

8.0

Help Scout

Web-based help desk designed for great customer experiences.

25 ratings in this category (of 26 total)
4

7.8

Zendesk

Zendesk brings companies and their customers closer together

82 ratings in this category (of 82 total)
5

6.9

Freshdesk

Online customer support software

11 ratings in this category (of 11 total)
6

6.2

GrooveHQ

Simple online help desk software

4 ratings in this category (of 4 total)
7

6.1

UserVoice

Build better products by supporting your users.

9 ratings in this category (of 9 total)
8

4.2

Desk (by Salesforce)

Out-of-the-box help desk for small businesses.

12 ratings in this category (of 12 total)
Needs More Ratings

Sonar

SMS and Facebook Messenger for business

HelpSite

Create an awesome support center

Textline

Text messaging for business

Helpman

Knowledge base software

Talkus

Your help desk, in Slack.

Doorbell.io

Gather in-app user feedback, across multiple platforms

Morph.ai

Chatbots for your business

User Hook

Communicate with your mobile app users

Jitbit

Hosted and downloaded help desk software

UseResponse

Feedback, help desk, knowledge base software

Streak

CRM, inside Gmail.

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Categories

Engineering

Automated Testing

Bug Tracking

CDN

DNS Management

Domain Registrars

Error Tracking

Monitoring

Repositories

Server/Hosting

Data and Analytics

A/B Testing

Company Dashboard

Data Warehouse

Heatmaps

Tag Management

Visitor Recordings

Web and Mobile Analytics

Collaboration

Chat

Cloud Storage

Docs & Spreadsheets

Email Hosting

Password Management

Screen Sharing

Tasks

Video Conferencing

Sales

Customer Relationship Management (CRM)

Outbound Sales Email Automation

Webinars

APIs

ACH Payments

Banking Data

Credit Card Processing

Messaging API

Push Notifications

SMS

Search

Transactional Emails

Legal

409a Valuation

Electronic Signatures

Equity Management

Incorporation Software

Law Firms

People and Recruiting

Agencies & Sourcing

Applicant Tracking Systems

Health Insurance

Programming Challenges

Virtual Assistants

Growth & Marketing

Email Marketing

Help Desk

Live Chat

Shirts and Swag

Surveys

Finance

ACH Payments & Billing

Business Banking

Business Credit Card

CPA Firms

Contractor Payments

Corporate Travel Management

Expense Reporting

Invoicing

Payroll

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