December 23, 2015
It takes a lot more time to get onboard than they claim, but makes things really fast after that is done.
Can't recommend this highly enough.
The accountant knows the software so it makes it easy for us to use.
It has been great.
It goes down a lot, but I hear has better uptime than Slack. We have built so many custom integrations that it makes changing difficult or we probably would do something different. Atlassian does not update the software much. I had a Hipchat for Android bug that would activate my speakerphone. It took them over a year to fix it.
Works great with Google applications on mobile.
It is OK. Probably better using Plivo (YC) but we already have Twilio integrated.
It is OK, but buggy. When you try to run it on an appliance, getting it to stay running is difficult.
We use Helpscout Beacon. It works great because it records information privately such as location, browser, etc. and open Helpscount cases if we are not available to respond right away.
It has worked as expected.
It has been better than the others we tried.
Transitioning from team to enterprise is costly.
It just works.
She has been great. I have referred her a lot of business too.
It was one of the few that would give us a credit card without requiring a personal guarantee.
They have been very helpful.
It can be rough at times, but does make us appear to be more professional and gets the job done.
It is simple enough and looks like it came from a person, not a system. They keep developing it and adding features.
We depend on this to complete tasks and communicate accomplishments.